Faq - cloneappio

What if I face installation issues ?

If you are facing any issues in setting up your application/template in your system, feel free to drop us an email at info@cloneapp.io Our team will quickly get in touch with you and help to solve the issues.

Where I do get installation and setup instructions ?

All the basic setup and installation instructions are given with each app or inside the file of the project. In some cases, documentation will be provided separately on the cloud. We’ll help you to get every important file that you need.

Can I refund after purchase if the app is not working properly ?

As all our products are digital, and once they are sold, they can’t be taken back. So we usually do not provide any refund to any of our customers. Apart from that, we offer a downloadable APK or a web demo for testing. Also, there are several screenshots taken from the actual app. All these factors help you decide that the app is as per your requirements or not before purchase. Our support team will always solve your issues. Just drop your message at info@cloneapp.io after purchase. We’ll consider a refund if the app is in the worst condition or lacking the features mentioned in the description.

What kind of changes are allowed in the source code after purchase ?

Its answer is simple. Once you purchase a starter, you can modify the code in the way you like. According to our licensing terms, a necessary license allows you to create a single app from theme/starter/template. In extended versions, it will enable you to create multiple products from theme/starter/template.

What payment methods we support ?

We currently support Paypal and Razorpay for all the payments. We are going to add new methods soon.

What do I get purchase an App starter ?

With each purchase, you’ll get the complete source code of the app in a zipped file. As per the terms and conditions, you can modify the source code and make your app.